Refund policy

30-day money-back guarantee.

• If the towels are not for you, email support@luvarelle.co within 30 days of delivery and we will refund your order in full.
• No need to send anything back.
• The refund goes to the card or wallet you paid with. Your bank usually shows it within 5–10 business days.
• The guarantee applies to every order, including subscription renewals.
• A refund does not cancel your subscription. To stop future deliveries, cancel online or tell us in your email.
• Damaged or wrong item? Email us a photo and we will sort it out with you.